Reservation Policies

Full payment is required at time of booking. A confirmation for your stay will be emailed to you. Due to our deep discounted rates, reservations are non-refundable. Your credit card will be charged when you complete your reservation. Any incidental charges will be assessed directly to you by the hotel upon check-out. Examples: Parking, Phone Calls, Room Service. Any changes to your reservation may result in hotel fees up to the full cost of your stay. No refunds for unused nights, including those resulting from delayed check-in or early check-out, will be given. Cancelations are non-refundable. Any changes to your reservation will incur a $200 Service Fee. We want you to have a great reservation experience and vacation, and as a result, in the event you need to cancel your reservation and you have not purchased trip insurance, we may be able to modify your reservation based on availability of the same suite type and rate, and if we can reschedule within 6 months of your initial reservation. Any modification or modification fee is subject to the sole discretion of Destination Vacations. Cancelations or changes made after check-in are subject to a 100% charge.
 
To protect yourself from unexpected trip interruptions, we highly recommend trip insurance. Although we don't offer insurance or endorse any carrier specifically, many of our guests have had experience with and recommended www.insuremytrip.com.
 
Please do not call the hotel directly to make changes or cancel this reservation, as their agents will not be able to change or issue refunds for these specially negotiated rates. We are not responsible for any modifications you make to your trip without our assistance.
 
If you are reserving multiple rooms at the same hotel for the same dates, you must use a different name for each reservation. Using the same name for multiple reservations may cause the hotel to cancel reservations that appear to be duplicates.Changes to the name on a reservation are not permitted after the booking is completed.
 
Guests must be at least 21 years of age at time of check-in unless accompanied by a parent or guardian. You must present photo ID at check in. You may be required to present a valid credit (not debit) card or cash deposit at check in for incidentals. If you experience an issue during your trip, you must call us immediately so that we can assist you in resolving your problem. 
 
Bed types, suite location/view and in-room amenities are subject to hotel availability unless specified in your quote and reservation.

Reviews

This was a great trip. I got the opportunity to see so many of the things that I have only seen on TV. The fishing was a blast and I know that we will talk about it for a long time. Thanks so much for making all of this happen for us. We will be back some day. How much more enjoyable could anyone stand! Great time, good people, sights and fishing. Certainly we will be enjoying the area again. Thanks so much to our hosts!

Thank you! We had a great time. No complaints at all about the resort and I didn't hear of any from any of the 30+ people who accompanied us either. I'd recommend Villa la Estancia to anyone and I actually did to my boss and to a friend who are both looking for some place to go for a special occasion. I've passed your info along to them and hopefully they'll book and head there as well.

Christopher M., Edwardsville, IL

We had a great time! The villa was excellent & the transportation to & from airport was right on time! Perfect- we'd do it again!

Lisa F., Roseville, CA

The entire process from start (gathering info) to finish (booking) was easy and painless. I sent Bob several emails with questions and he got back to me quickly and with more details than I had expected. I travel a lot and continue to be impressed with Bob's outstanding professionalism and follow-up. Thanks you for all your efforts and going beyond the call of duty - You are a credit to all you encounter. Service:10 - best Value:9 - outstanding Attractiveness:10 - best Overall Rating:10 - best

Stacey, Bay Area California

I just wanted to drop you a quick email to let you know we had a wonderful time in Cabo. Villa Del Arco was beautiful and we could not have asked for a better room or room location. I also wanted to thank you for quickly taking care of the small snag for us at check in so quickly. I was starting to sweat it but it turned out seamless. We are interested in maybe staying at the Villa Group hotel in Cancun next year during Christmas break. Would you be able to help us with those reservations? Laurie

Laurie, San Jose CA

I just wanted to drop you a quick email to let you know we had a wonderful time in Cabo. Villa Del Arco was beautiful and we could not have asked for a better room or room location. I also wanted to thank you for quickly taking care of the small snag for us at check in so quickly. I was starting to sweat it but it turned out seamless. Our kids want to go again next year, so I am be contacting you sometime in the future.

Laurie B., San Jose, CA

Dear Bob, Many thanx for all your help/advice when speaking last evening as well as making the booking process extremely easy. Rest assured, I'll certainly be recommending you and your firm!! Let me know if you ever find yourself in NH!! Best regards, Michael

Wonderful!!! That's what comes to mind when we think about our stay in Cabo. The condo was perfect for our family. With all the amenities it was like being at home and away at the same time. Beautiful decor and everything we needed We truly enjoyed it, Thank you.

Thank you for everything! We had the greatest time in Cabo and will recommend you to all of our friends. Please send me all the specials you might have throughout the year. I wish we can go back soon. Regards, Lena

Lena V, LA

We had an amazing time in Cabo. Thank you for the recommendation for Del Arco.The penthouse fit our family of five's needs perfectly. We were close enough to all the restaurants and fun in downtown Cabo (about a $7 cab ride or 25 minute stroll down the beach) but far enough away to avoid the cruise ship scene and crowds. Having the breakfast included in our rental worked out great as they served until 12 pm, late enough for our teenagers to enjoy the full breakfast buffet each day. The snorkel trip included was perfect, we saw whales and enjoyed a day on the ocean. The snorkel spot was crowded but the kids enjoyed jumping off the rocks and the view of the arch was very nice. The airport transportation to and from the airport you arrange was perfect, even stopping at Costco on the way in for a 25 minute power shopping to stock up for the week. Our room was spacious, clean and a great view from the huge wrap around balcony including jacuzzi with an full ocean view to watch the sunsets. There were a few issue with jacuzzi and showers but maintenance showed up immediately to fix any issue. The spa at Del Arco is very nice and the massage rooms are wonderful. I've had many massages and the neck, back and shoulder massage I received was one of the best ever. Thank you for your help in planning this trip. We had a great time!

Karen Schultz, Atherton, CA