Agreement

Thank you for dropping by.  Please take a moment of your time to read these terms and conditions which have been created for your convenience and to assure that you have a wonderful vacation!  Destination Vacations LLC requires that all persons or entities visiting this site agree to the following terms and conditions.  By accessing and making reservations on this site, you are confirming your agreement and acceptance of these terms and conditions. Each resort we represent may have specific terms and conditions that apply to that resort. These specific terms and conditions will be presented during the booking process for the specific resort you are booking and you will be required to agree to those terms and conditions during the booking process. 

Payment

Full payment is required at time of booking/reservation request.  Your credit card will be charged when you complete your reservation request.  A confirmation for your stay will be emailed to you once we've confirmed availability with the resort.

Your credit card payment will be immediately refunded in the event we cannot confirm availability for your reservation request.  Due to our deep discounted rates confirmed reservations are non-refundable.  Any incidental charges will be assessed directly to you by the hotel upon check-out.  Examples: Phone Calls, Room Service, WiFi, daily gratuity fee, etc.

Making Changes to Your Reservation

Any changes to your reservation may result in hotel fees up to the full cost of your stay.  No refunds for unused nights, including those resulting from delayed check-in or early check-out, will be given.  Cancellations are non-refundable.  Any changes to your reservation will incur a $200 Service Fee.

We want you to have a great reservation experience and vacation, and as a result, in the event you need to cancel your reservation and you have not purchased trip insurance, we may be able to modify your reservation based on availability of the same suite type and rate within 6 months of your initial reservation.

Any modification or modification fee is subject to the sole discretion of Destination Vacations and may incur change fees of up to $500.  Cancellations or changes made after check-in are always subject to a 100% charge.

Trip Insurance

To protect yourself from unexpected trip interruptions, we highly recommend trip insurance.  Although we don't offer insurance directly you can get quotes and purchase trip insurance by visiting https://destinationcabo.rentalguardian.com/. They offer both "Standard Terms" trip insurance and "Cancel For Any Reason" (CFAR) insurance trip insurance.

Cancellations

Cancellations are specific to each resort property and will be presented to you during the booking process. Our guests are required to agree to the terms and conditions for each specific resort during the booking process. Please do not call the hotel directly to make changes or cancel reservations, as their agents will not be able to change or issue refunds for these specially negotiated rates.  We are not responsible for any modifications you make to your trip without our assistance.

Personal Identity

If you are reserving multiple rooms at the same hotel for the same dates, you must use a different name for each reservation.  Using the same name for multiple reservations may cause the hotel to cancel reservations that appear to be duplicates.

Changes to the name on a reservation are not permitted after the booking is completed.  Guests must be at least 18 years of age at time of check-in unless accompanied by a parent or guardian.  You must present photo ID at check in.  You may be required to present a valid credit (not debit) card or cash deposit at check in for incidentals.

Resolving Problems

If you experience an issue during your trip, you must call us immediately so that we can assist you in resolving your problem.  Bed types, suite location/view and in-room amenities are subject to hotel availability unless specified in your quote and reservation.

Reviews

Bob, I meant to contact you before this, but we've had some busy times since we got back. We were down there to celebrate our 25th anniversary, but this year is also my parents 50th and we were busy with that. We had an awesome experience. Everything went very smoothly. We loved the resort. The service was wonderful. Somewhere I had read a review that the concierge was only there to try to sell timeshares and not be helpful, but that was not the case at all for us. Julia was who we primarily dealt with and once we told her we weren't in the position or interested in buying right now due to children in college, she never pursued it, and was very helpful making local calls to confirm reservations we had. The others were also helpful when we had questions and never pushed us. Your advice was helpful especially getting through the timeshare pitches at the airport. We absolutely loved our time in Cabo and will definitely return and try to book through Destination Vacations!! Thank you so much. Sincerely, Lori

The trip to Cabo was absolutely AWESOME!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Thanks so much for all your help and for getting us upgraded to the penthouse. We will definately make plans to go back next year. I was very skeptical bacause we have been to Cancun - Wow not even fair to put them in same sentence. Thanks again for helping us with a wonderful experience and great trip.

Kim S., Gainsville, GA

From the moment we arrived the place was like "paradise". The unit was beyond unbelievable...can't say enough how much we enjoyed and loved it. From the fabulous views to the spacious and quiet location, to the people that serviced us. One day at the pool, I forgot to sign for the tab, and our server who we basically had the whole time called me and said " no worries I will come to your room". He went out of his way and was always so appreciative. We were not hounded by the "time share" people at all, which was a pleasant surprise. All in all everyone was so gracious and accommodating. We had a fabulous time, and of course sad to leave. Even the transportation company was right on time both ways. And very polite and good drivers. As you know I was a little apprehensive. I would absolutely return again to VDA. It is truly a 5 star resort. Btw, we did not eat dinner there but had breakfast/lunch everyday. The food was to perfection. Thank you for everything.

Kim G., Franklin Lakes, New Jersey

Wonderful trip. Transportation, hotel, room, service, restaurants, ocean all fine. La Perla and El Faro were exceptional! Thanks for your assistance in setting up the trip!

Ken L., Fort Collins, CO

Hi Bob, Just got back from Cabo last night. The villa was more than we expected and the pools, grounds and restaurants were outstanding. We had a great time with our children and grandchildren. The biggest problem we had was no soap in two of the bathrooms. Of course housekeeping took care of it immediately. Life's problems should be fixed so easily. Fishing was tough but managed to bring home a 50 qt cooler of mahi mahi fillets. Thanks for arranging the transportation. Transpacifico were both punctual and courteous. Best, John

John Giuffre, Montgomery Texas

The resort was great. I did read about unfriendly staff when checking in, and was prepared for that to happen. It never did happen. Everyone at del arco was helpful, friendly, and pleasant. Thank you for a wonderful vacation.

Greg Gursey

What a great trip! We absolutely loved Cabo. It was our first trip to Mexico and we weren't sure what to expect. Thankfully you had sent Destination Vacations Welcomes You To Cabo download. It was amazingly helpful to us in planning transportation, shopping and activities. Our transportation through Transpacifico was seamless including a planned stop at Costco! Our room at Villa Estancia was gorgeous and spacious. Our three daughters 18,15 and 10 had plenty of space to change their bathing suits hundreds of times without running into each other. We loved the pool, swim up bar and beautiful beach. The water was cooler than we had expected but it didn't stop our girls from playing and swimming in the waves. We loved the Villa Del Palmar Fiesta with the dancing and Mexican buffet. With so many activities to choose from, we have to plan another vacation back to Cabo. Maybe next time without the kids! Thanks again for your prompt response and helpful information, Lynne

Lynne K., Chanhassen, MN

We had a fabulous time once again in paradise. The penthouse was absolutely beautiful. The staff at Villa del Arco is great-from the maids to the person that served us poolside all week, Francisco (we loved him!). I have recommended you to several people. Thank you again!

Nancy K., Redwood Shores

A HUGE thank you for our wonderful visit in villa 1208. Our week couldn't have been better! The weather has been picture perfect and with 6 of us- 4 being Senior girls on Spring Break- The villa's floor plan was just right for us. This is our 4th visit to Cabo and plan to be back in July. So YES, we feel right at home here, so perhaps villa 1208 may be our "home away from home" in July!!! Villa 1208 is beautiful and we could not ask for anymore ! (Excellent taste) We appreciate you Bob for all of your help. the staff also at Estancia has been wonderful. Pamela, Amy, Gracie- Tulsa Alexandra, Katey, Belotah-Dallas Texas

We had an amazing time in Cabo. Thank you for the recommendation for Del Arco.The penthouse fit our family of five's needs perfectly. We were close enough to all the restaurants and fun in downtown Cabo (about a $7 cab ride or 25 minute stroll down the beach) but far enough away to avoid the cruise ship scene and crowds. Having the breakfast included in our rental worked out great as they served until 12 pm, late enough for our teenagers to enjoy the full breakfast buffet each day. The snorkel trip included was perfect, we saw whales and enjoyed a day on the ocean. The snorkel spot was crowded but the kids enjoyed jumping off the rocks and the view of the arch was very nice. The airport transportation to and from the airport you arrange was perfect, even stopping at Costco on the way in for a 25 minute power shopping to stock up for the week. Our room was spacious, clean and a great view from the huge wrap around balcony including jacuzzi with an full ocean view to watch the sunsets. There were a few issue with jacuzzi and showers but maintenance showed up immediately to fix any issue. The spa at Del Arco is very nice and the massage rooms are wonderful. I've had many massages and the neck, back and shoulder massage I received was one of the best ever. Thank you for your help in planning this trip. We had a great time!

Karen Schultz, Atherton, CA